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Remote Assistance Cannot Make The Connection Windows 10
Therefore, I do not know if this is the cause since it is not consistent when BEFORE we CANNOT connect and NOW we CAN when I told my friend TO DO We know the networking component of Windows 7 was revamped compared to the simpler Windows Vista networking functions with that new "Homegroup" and related changes. If both parties have a good Internet connection, then Easy Connect is a good choice. Ded9 0 Message Author Comment by:RegulaOne2011-08-15 Comment Utility Permalink(# a36371536) @ ded9 & all that have replied: Hello again. http://cluefest.com/remote-assistance/remote-assistance-can-39-t-make-the-connection-windows-7.html
Secondly, as your invitation (attched above) states the IP address of 192.168.1.2, it appears there may be some confusion. Graph visualization: Leave gap between vertex and endpoint of edge Someone peeled an American flag sticker off of my truck. I am not an expert in this area, but do I see something going on here? Luckily, someone has... http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/error-remote-assistance-cant-make-the-connection/75cdb32c-f34b-45ae-bde0-ca50e21490e0
Remote Assistance Cannot Make The Connection Windows 10
Therefore I will be HIGHLY detailed and CAREFULLY explain what is going on in terms of internet connections, transmission of invitations, and operating systems in chronological order since order I can If you enjoy what we do, please add our website to your whitelist or deactivate AdBlock for this domain. *this message will be displayed only after a browser restart Thank you I am wondering to myself that just maybe the wild tangent I went off on above that after realizing it was a waste "could just maybe be" useful in some manner??? NOTE: When asking questions to me about my fields using my IPCONFIG /ALL, PLEASE BE *SPECIFIC* when asking for specific fields from the IPCONFIG /ALL images above and what computer you're
Also, confirm the location of the sending and responding assistance PCs so I can get a picture of which way aroud the request is going. (EG, send request from office 1-Vista, FOLLOW??? If not so, can you tell me what I am doing wrong, and if so, can you suggest a way to do what I would like to do? (Before I retired Remote Assistance Windows 7 Not Working Netstat results: Active Connections Proto Local Address Foreign Address State TCP 0.0.0.0:135 #ComputerName#:0 LISTENING TCP 0.0.0.0:445 #ComputerName#:0 LISTENING TCP 0.0.0.0:3389 #ComputerName#:0 LISTENING TCP 0.0.0.0:5357 #ComputerName#:0 LISTENING
You can disable FIPS via computer Configuration/Windows Settings/Security Settings/Local Policies/Security Options/System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing group policy. Try this under the computer configuration instead of user configuration. This can be beneficial to other community members reading the thread. http://www.tomshardware.com/forum/26759-63-remote-assistance-failure No. 2 - 8-24-11 PM This is my friend's computer above.
It is waiting for the incoming connection. Windows Remote Assistance Windows 10 Usually bypassing remote assistance. Tuesday, August 14, 2012 8:14 PM Reply | Quote 0 Sign in to vote Alright... This demonstrates your answers in applicable comments are directly applicable to my solution.
Windows 10 Remote Assistance Cannot Connect
It is available from the TeamViewer website. Connect with top rated Experts 26 Experts available now in Live! Remote Assistance Cannot Make The Connection Windows 10 I then I performed ded9's instructions again using the Windows FixIt to "Diagnose and Fix Windows Firewall Service Problems Automatically". Remote Assistance Has Restricted Internet Connectivity His computer has Norton 360 installed and my computer has Norton Internet Security 2011 installed.
The novice PC (my friend) MUST HAVE the Remote Assistance (RA) session put through administrator privileges [“Run as administrator”]. weblink In addition, please also refer the this KB:http://support.microsoft.com/kb/811833 Regards, Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked If you send an invitation, make sure the person on the other end receives it and also knows about it. If not, your answer I will test AFTER to find the solution. Remote Assistance Windows 10 Not Working
After running the "Windows Network Diagnostics", I get that "Troubleshooting couldn't identify the problem". Norton has snagged some malware for me and blocked some malware from entering my system (thru e-mail client - Outlook) on a few occasions. THANK YOU! navigate here Browse other questions tagged windows-7 connection firewall remote-assistance or ask your own question.
I have tried disabling my firewall and her firewall as well. Windows Remote Assistance Windows 7 Bhagavad Geeta 4.14 What legal documents are Italian citizens supposed to carry when traveling to Ireland? Edited by atsmith893 Tuesday, August 14, 2012 3:12 PM Tuesday, August 14, 2012 3:10 PM Reply | Quote 0 Sign in to vote That is very weird...
Remote assistance created the help ticket with the IPs listed on the machine and uses UPNP to work out if it is behind a firewall or not.
Build me a brick wall! In Windows 7, the fastest way to do it is to type the word "remote" in the Start Menu search box. So to sum this up... - Sending from Captured Win 7 to Captured Win 7 = no accept prompt, but msra.exe in task manager - Sending from Vanilla Win 7 to Windows 10 Easy Connect Also look at the IP address and check with the instructions on the online website.
I think I see a private IP address (like form a router interfering) in the invitation where it is supposed to be a public IP address (from your cable ISP)??? I then went to my online Gmail account to retrieve that e-mail with the invitation he sent me again. is it an internal or external ip address? his comment is here asked 7 years ago viewed 7997 times active 5 years ago Visit Chat Related 2How to render remote assistance to a person using Live Messenger?2What router settings are required for Windows
The invitation is stored as a file with the ".msrcIncident" extension, which is opened only by Windows Remote Assistance. Oracle SQL - can I return the "before" state of a column value How often should I replace windscreen wiper blades? those are the main bits I needed so I'm afraid I've not really got much further."!!! How did you resolve it?
I also know about Remote Assistance built into Windows 7. I established the connection (this time via email); the person requested the help allowed me to connect; and she got a message: "Your helper can now see your desktop". Okay, to answer the rest of your comments in your last post: "Could you do an 'IPconfig /all' (in a dos window) for both Vista & windows 7 PCs please? Invitation-file---Expired---VOID.txt 0 Message Author Comment by:RegulaOne2011-08-21 Comment Utility Permalink(# a36405834) @ all that have replied and anyone: Hello again.
Thank you for your comment. However, I want to thoroughly clarify this for you so there is no confusion and to answer your concern: " Also, confirm the location of the sending and responding assistance PCs Maybe some EE expert with vast knowledge in this area can extrapolate from this thread here with the data to determine the root reason/cause. Top comments sdkluber Ok, so here's my deal.
If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.Would you like to participate? As an update, I just attempted a full uninstall of the symantec antivirus from a captured windows 7 image and still experience the same issue.
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